Digital Products
All sales of digital products are final and no refunds will be issued. This includes, software, and online courses. Once a digital product has been downloaded or accessed, it is considered to be used and cannot be returned.
Physical Goods
Physical goods can be refunded within 7 days of purchase. To return a physical good, you must first contact us to obtain a return authorization number (RMA). Once you have received an RMA, you must return the product to us in its original packaging and condition. You are responsible for the cost of shipping the product back to us. Once we have received the returned product and verified its condition, we will issue a full refund to the original payment method.
Refunds
Refunds will be issued to the original payment method used to purchase the product. Please allow 3-5 business days for your refund to be processed.
Contact Us
If you have any questions about our refund policy, please contact us at support@dragonnaturallyspeakingsoftware.com